I am currently pursuing this further with the Telecommunications Ombudsman. This escalated into a dispute with FDD Telecommunications which resulted in me refusing to pay the bills at which point FDD lodged a default on my credit file. The staff at the store did not cancel my plan, and consequently I was sent bills for a phone I never used. After one week, the phone malfunctioned and I returned the phone to the store and ask that my phone plan be cancelled. I confirm that I had purchased a mobile phone with FDD Telecommunications in March 2016. Re: Default to FDD Telecommunications for $600